FAQs

• How do I book a Party? Please send an email to mandy@thestorybookcottage.com. I work during the week, so email is preferred. Parties are booked on a first come basis. I will work with you to select a time and date.

• Is a deposit required? A $100.00 deposit is required at the time you book your party via credit card (all deposits are non-refundable).

• What form of payment do you accept? Cash, Visa, Master Card or Discover.

• What do the children wear? I provide elegant gowns for all guests. It is suggested that girls wear a sleeveless t-shirt or leotard; this tends to make the gowns more comfortable.

• Fingernail Painting? Having fingernails painted is part of every package. Please have the guests arrive with paint free nails.

• How early do I contact you with the R.S.V.P. count? One week prior to the party.

• Minimum/maximum attendance? Parties are designed for a minimum of 10 girls, including the Birthday Girl, and maximum of 12 girls including the Birthday Girl. The spa party has a 10 guest maximum limit.

• What happens if a guest has food allergies? It will be your responsibility to check for food allergies. Should any of your guests have food allergies, I will try my best to be accommodating. If a guest should have severe allergies, I recommend that either you or the child's parents provide and alternate menu for that child. The Storybook Cottage and its representatives, staff, and employees will not be held responsible, or be liable in any way, for any alergic reactions a child may have during an event.

• What about Food and Beverage? Depends on the party package you select. No outside food or beverages are allowed.

• Are Invitations included? Invitations are only included in our Elegant Delight Tea Party Package.

• Is the Birthday Princess included in the 10 girls? Yes

• What happens if a child does not show up, do I still pay for that child? Please remember, you will be charged for the minimum party price. For example if 8 children are present you are charged the minimum package price. There is an additional charge for each guest over the 10 count.

• Arriving & Departure Times? We suggest that the Birthday Girl arrive approximately 15 minutes prior to the party start time. It is very important that all guests arrive promptly at the start time of your scheduled event. We ask for your consideration in helping keep your party to the limits of the time you select. After your party is over, cleaning must be done and the cottage must be prepared for the next party.

• What happens if a guest arrives late? Because each party is based on a time schedule, please make sure your guests arrive on time. Guests coming late may join the party at whatever point it has progressed to. This is necessary in order to provide the least amount of disruption to the party,

• Can parents of the guests stay for the party? Parents are welcome.

• Can boys attend the party? We welcome boys.

• Can siblings of the guests stay? All guests under three years of age must be supervised. The Cottage Staff are present to create a memorable experience for your Birthday Princess not to supervise little ones. We provide many accessories that contain small parts at our parties and they may not be appropriate for very small guests. Please remember that our party packages cover only the guest of honor and their guests. It is our preference that only your Birthday Princess and her guests be the only children that our staff need to attend to, however families are welcome.

• Do you accept tips? Yes, if you feel you received good service, tipping is always greatly appreciated, however you are under no obligation to do so.

• What days/times of the week are parties available? We are open Saturday and Sunday for celebrations as well as select Fridays, and we also offer select partiews and events during the week as our schedule permits.

• What happens if I cancel the party? If you choose to cancel your party for any reason, your deposit is NON-REFUNABLE. If there is inclement weather or there is an illness, I will gladly work with you to choose an alternate date for your party. If you have paid for your party in full we will issue you a refund of the package price less the $100.00 deposit.

** Note** Mini-Facial and Mini Manicure are for entertainment purposes only and are not performed by a licensed specialist. The Mini Manicure only includes painting of the finger nails, we do not paint toe nails.